Care Coordinator Supervisor

Posted 4 months ago

 

Overview:

The Pregnancy Care Coordinator Supervisor will be responsible for overseeing comprehensive care coordination services within the hospital, clinic, hub and in-home settings, and the facilitation of support groups for pregnant and postpartum individuals. The Coordinator will work collaboratively with health professionals, community-based organizations (CBOs), and government agencies to drive measurable impact. This position supports the Petersburg and Richmond surrounding areas and requires in-home visits. This is not a work-from-home position.

Key Responsibilities:

1. Care Coordination (80%):

– Lead the development and implementation of care coordination strategies to ensure pregnant and postpartum people receive continuous, quality care across multiple services.

– Collaborate with healthcare providers, perinatal health hubs, and community organizations to create integrated care plans.

– Provide hospital, clinical, hub and in-home care coordination assessments and visits to UBB clients

– Support families through education and advocacy

2. Support Groups:

– Facilitate peer support groups for expectant and new parents, focusing on mental health and overall well-being.

– Develop culturally sensitive programming to foster safe, inclusive spaces for discussion and support.

3. Data Analysis & Reporting:

– Collect, analyze, and report program outcomes, including health data, client feedback, and care coordination impact.

– Work closely with data specialists to monitor trends, identify gaps in service delivery, and support continuous quality improvement initiatives.

– Submit reports regarding progress

– Audit records

4. Collaboration & Leadership:

– Serve as a liaison between UBB and partners

– Provide leadership in developing new initiatives that address the social determinants of health, focusing on equity and access in maternal and child health services.

– Mentor and guide junior staff, ensuring alignment with program goals and organizational values.

Qualifications:

– Master’s degree in public health, social work, nursing, or a related field (Master’s preferred).

– Minimum of 5 years of experience in maternal and child health, care coordination, or a related field.

– Strong background in data analysis, program evaluation, and policy advocacy.

– Experience working with diverse populations, including underserved communities.

– Excellent communication, leadership, and project management skills.

Estimated Distribution of Duties:

  • 80% Care Coordination, Education, Support Services
  • 20% Data Management, Team Oversight, Mentoring

Core Competencies:

  • Public Health Mindset
  • Strategic Mindset
  • Maternal and Child Health Functional Expertise
  • Center Voices of Historically Oppressed groups
  • Reproductive Justice Approach
  • Radical Re-imagination

Physical Requirements:

  • In-person work to include home, hospitals, clinics and hubs
  • Frequent telephonic and virtual communications, hearing and seeing
  • Frequent walking, standing, and sitting
  • Use hands and arms to reach, handle, or feel objects, tools or controls
  • Driving

General Staff Responsibilities:

· Participate in staff meetings, conferences, training sessions and workshops as assigned.

· Demonstrate familiarity with employment policies, performance standards, work plan and objectives of program.

· Maintain congenial and respectful relations with staff, children, families and community.

· Maintain confidentiality regarding staff, program, and participant information.

· Maintain objectives and professional standards.

· Improve self-skills and education.

· Perform any other work-related duties as requested by Manager or Director.

· Be present at work in order to provide consistency of services.

· Be a contributory team member in a positive/productive manner.

· Demonstrate commitment to mission, values, and policies in the performance of daily duties.

· Other duties as assigned

QUALIFICATIONS TO APPLY

Education/Experience:

Master’s Degree, Minimum of 5 years of Maternal Health and Public Health experience with Case Management and Leadership preferred. Bilingual, English/Spanish preferred

License:

Not required however RN and MSW must have active and unencumbered license to practice as a Registered Nurse or Medical Social Worker. QMPH must have valid certification. Valid VA driver’s license with auto insurance coverage required.

1. Current physical examination, immunizations including TDAP, and TB screen documentation upon hire & signed by medical provider

2. Desire to work with children and their families

3. Adequate means of transportation with ability and willingness to travel

4. Active and unencumbered driver’s license + automobile insurance

5. Background and sex offender check clearance

6. Ability to establish relationship of trust and respect with staff, families, and children.

7. Ability to plan, coordinate, and organize work projects

8. Strong facilitation and presentation skills

9. Strong communication and writing skills

10. Experience collaborating with a variety of staff

11. Strong attention to detail

12. Experience in working with communities of color and strong racial, disability, gender and economic justice framework

13. Commitment to anti-oppression and de-colonization work with a focus on racial equity and reproductive justice, specific to UBB

14. Passion for and commitment to the mission of UBB

15. Aptitude for solving problems with creativity and resourcefulness

16. Ability to develop positive relationships with clients, home visitors, providers, staff

17. Proficiency with Microsoft Office Applications, especially Excel and Word, Google

UBB provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

SALARY: Full Time position –salary based on experience

Urban Baby Beginnings is a Drug Free workplace

Schedule:

  • 8 hour shift
  • Day shift with flexibility
  • Monday to Friday
  • Weekends and Evenings as needed
  • Work Location: In person

Job Type: Full-time

Expected hours: No more than 40 per week

Benefits:

  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance
  • Short Term and Long Term Disability

 

 

 

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