Diaper Bank Coordinator
Are you passionate about creating a more equitable and inclusive community for birthing people? Do you believe everyone should have access to safe maternal healthcare and culturally sensitive support? We’re adding a full-time contract-based Diaper Bank Coordinator to advance our organization’s impact. If that sounds like you, read on!
Urban Baby Beginnings is a nonprofit serving families in targeted areas across the state of Virginia. UBB has always provided diapers to families, and we are excited to create a sustainable model which expands access. The Diaper Bank Coordinator (DBC-1) is trustworthy and responsible to develop systems and maintain all aspects of Urban Baby Beginnings unique resource bank. Duties include but are not limited to procurement and distribution of pantry items, developing a volunteer corps, and build partnerships to obtain free and low-cost resources from the community. DBC-1 trains and manages staff and volunteers to ensure that daily client needs are met while embracing Urban Baby Beginnings core value to serve everyone with respect, kindness and compassion.
Key Responsibilities & Job Description
The goal of the DCHW-I is to improve postpartum and early childhood outcomes, pair families with needed services, and reduce poor outcomes related to the lack of care coordination. The CHW-I is a contracted member of our UBB team, working collaboratively with coordinators, home visitors, doulas, and other staff to manage a caseload of parenting families.
- Early Childhood Health Outcomes
- Ensure that high quality, culturally tailored social support is promoted as the standard of practice staff to clients, stakeholders, and the community.
- Ensure parenting classes are offered to participants each month.
- Carry out outreach contacts with local community partners to ensure updated information is shared related to services provided by UBB, i.e., program, classes, support.
- Work to ensure program is meeting goals and outcomes as set by program directors.
- Provide evidence-based information and resources to expectant, postpartum families and their children who have been heavily impacted by COVID19.
- Conduct neighborhood canvassing and street outreach to increase program awareness.
- Providing education and materials to key influencers, such as barbers/hair stylists, coaches, fraternity members, pastors, neighborhood leaders, front-line workers, etc.
- Conduct phone-based outreach.
- Conduct presentations to consumer and resident groups in person and via social media.
- Provide information on immunizations to individuals visiting health and social service organizations and facilities.
- Assist with data collection and documentation of outreach activities.
- Build health literacy and community trust in health systems
- Support individuals with management of longer-term side effects of COVID-19 illness.
- Connect individuals to services to address social and health needs through the Unite-Us platform and following up with individuals at various timepoints to verify linkage to services.
- UBB Orientation & Support
- Complete all paperwork within 24 hours of assignment
- Maintain complete and organized files
- Maintain electronic records for all services provided
- Complete weekly supervisory sessions with DCHW-I
- Case Management
- Research and provide community resources for clients
- Maintain 90% retention rate on assigned clients
- Data & Compliance Management
- Work closely with the CHW-I to ensure compliance.
- Track and provide accurate screening tools for each client, within our program timelines for screening.
- Communicate with Manager regarding compliance issues.
- Report program trends to the team.
- Facilities Management:
- Maintain clean, well-ordered storage and workspaces.
- Manage supply and distribution of baby essentials to clientele on roster and within UBB program
- Research and manage product acquisition, inventory, and distribution model by identifying industry best practices, establishing inventory control systems, and expanding distribution
- Develop a sustainable operations model by establishing volunteer leaders to support baby pantry efforts
- Greet and assist families who visit UBB pantry sites and events with resource needs and information
- Communicate professionally with families and partners on the telephone and through email
- Maintain stellar documentation and report inventory need and distribution count weekly, monthly and quarterly by inputting data into computer and maintain detailed files.
- Facilitate receipt, storage, pickup and delivery of pantry items to community members.
- Work with area retailers and services to increase donation pick-ups from partners. Use of personal hauling vehicle may be necessary.
- Utilize FIFO (first in, first out) inventory practices to minimize waste.
- Stock pantry, organize packing and ensure all items are sorted and neatly stored for timely pick up/deliveries.
- Implement pantry safety policies and procedures as enforced by the Virginia Department of Agriculture and USDA.
- General Staff Responsibilities:
- This position requires walking, standing, sitting and lifting/carrying boxes up to 40 lbs., and the ability to work a flexible schedule including evenings and weekends. The ideal candidate will have aptitude in community organization, technology, communications, and social services.
- Participate in staff meetings, conferences, training sessions and workshops as assigned.
- Demonstrate familiarity with employment policies, performance standards, work plan and objectives of program.
- Maintain congenial and respectful relations with staff, children, families and community.
- Maintain confidentiality regarding staff, program, and participant information.
- Maintain objectives and professional standards.
- Improve self-skills and education.
- Perform any other work-related duties as requested by Manager or Director.
- Be present at work in order to provide consistency of services.
- Be a contributory team member in a positive/productive manner.
- Demonstrate commitment to mission, values, and policies in the performance of daily duties.
- Other duties as assigned
- Graduation from high school or a G.E.D. issued by state department of education required + Bachelor’s degree in a related field; 2 years of professional work experience required; health or human services preferred but not required.
- Previous leadership experience a must
- Current physical examination, immunizations including TDAP, COVID19 shots plus boosters and TB screen documentation upon hire & signed by medical provider
- Desire to work with children and their families
- Adequate means of transportation with ability and willingness to travel within the Central Virginia, Tri Cities, and Hampton Roads, Virginia areas
- Active and unencumbered driver’s license + automobile insurance
- Reliable transportation
- Background and sex offender check clearance
- Ability to establish relationship of trust and respect with staff, families, and children.
- One year or more of case management experience (resources, referrals, support planning, service management, advocacy support) certification/training and at least 2 years’ experience in the field
- Ability to plan, coordinate, and organize work projects
- Strong facilitation and presentation skills
- Strong communication and writing skills
- Able to work as a collaborative team member in delivering excellent customer service.
- Strong attention to detail
- Experience in working with communities of color and strong racial, disability, gender and economic justice framework
- Commitment to anti-oppression and de-colonization work with a focus on racial equity and reproductive justice, specific to birth justice
- Passion for and commitment to the mission of UBB
- Aptitude for solving problems with creativity and resourcefulness
- Ability to develop positive relationships with clients, home visitors, providers, staff
- Proficiency with Microsoft Office Applications, especially Excel and Word, Google
- Apps for work, social media platforms
UBB provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.
COMPENSATION: Full Time position $$
Urban Baby Beginnings is a Drug Free workplace