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Posted 2 months ago
A Community Doula is a paraprofessional who will work with at-risk pregnant and parenting families and their babies, to promote healthy pregnancies, breastfeeding, and parent-infant attachment. The Community Doula Navigator is responsible for providing services to ensure quality care and access to necessary resources for clients to provide a seamless system of service and supports for women, children and families with Urban Baby Beginnings. The Doula is a member of our UBB team, working collaboratively with Case Managers and other staff. The goal is to improve birth outcomes, pair families with needed services, and reduce maternal/infant deaths. This is not a work-from-home position. Hiring FT 2 positions.  Richmond/Petersburg and surrounding areas (1) & Newport News/Norfolk and surrounding areas.  Maternal Health Outcomes
  • Ensure that high-quality, culturally tailored social support is promoted as the standard of practice staff to clients, stakeholders, and the community.
  • Ensure centering parenting/pregnancy, prenatal, postpartum, and newborn classes are offered to participants each month.
  • Carry out outreach contacts with local community partners to ensure updated information is shared related to services provided by UBB, i.e., program, classes, support.
  • Work to ensure program is meeting goals and outcomes as set by program directors.
  • Provide 1:1 support to clients through telehealth platform, in-person visits, group facilitation, and enhanced case management.
  • Initiate contact with families as early in pregnancy as possible, managing a caseload of moms and babies.
  • Provide labor and birth support in hospital to qualifying families.
  • Seek to establish a trusting relationship with the expectant parent, provide comprehensive education.
  • Complete doula visits with pregnant and parenting families in their homes and other locations such as doctor’s office, clinics, hospitals, or other locations.
  • Provide check ins via phone and video with all clients on caseload.
  • Provide evidence-based information and resources to expectant, postpartum. families and their children who have been heavily impacted by COVID19.
  • Assist with birth planning and lactation support.
  • Conduct neighborhood canvassing and street outreach to increase program awareness.
  • Providing education and materials to key influencers, such as barbers/hair stylists, coaches, fraternity members, pastors, neighborhood leaders, front-line workers, etc.
  • Conduct phone-based outreach.
  • Conduct presentations to consumer and resident groups in person and via social media.
  • Provide information on immunizations to individuals visiting health and social service organizations and facilities.
  • Assist with data collection and documentation of outreach activities.
  • Build health literacy and community trust in health systems.
  • Support individuals with management of longer-term side effects of COVID-19 illness.
  • Connect individuals to services to address social and health needs through the UBB electronic health worker and follow up with individuals at various time points to verify linkage to services.
  • Assist with diaper pantry organization, distribution, and community fair attendance.
UBB Orientation & Support
  • Complete home visiting online training as assigned
  • Complete all paperwork within 24 hours of assignment
  • Maintain complete and organized home visitor files
  • Maintain electronic records for all services provided
  • Complete weekly supervisory sessions with coordinator
Case Management (95% requirement)
  • Conduct weekly/bi-weekly prenatal, postpartum visits for billable clients and others who may qualify for our services in the home, hospital, and clinics
  • Attend a minimum of 12 births per year and maintain a caseload of 50 active prenatal/postpartum clients at all times accordingly
  • Maintain organized and complete client files
  • Research and provide community resources for clients on the ReByrth® virtual platform
  • Support Doula concierge and support groups
  • Maintain 90% retention rate on assigned clients
  • Maintain a minimum of 95% completed home visits for active clients, establishing a trusting relationship with at-risk families by initiating and maintaining regular client contact
Data & Compliance Management
  • Maintain organized and complete client documentation files within 24 hours of visit.
  • Work closely with the coordinator to ensure compliance.
  • Track and provide accurate screening tools for each client, within our program timelines for screening.
  • Communicate with Coordinator regarding compliance issues.
  • Report program trends to the team.
General Staff Responsibilities:
  • Participate in staff meetings, conferences, training sessions and workshops as assigned.
  • Demonstrate familiarity with employment policies, performance standards, work plan and objectives of program.
  • Maintain congenial and respectful relations with staff, children, families and community.
  • Maintain confidentiality regarding staff, program, and participant information.
  • Maintain objectives and professional standards.
  • Improve self-skills and education.
  • Perform any other work-related duties as requested by Coordinator or Director.
  • Be present at work to provide consistency of services.
  • Be a contributory team member in a positive/productive manner.
  • Demonstrate commitment to mission, values, and policies in the performance of daily duties.
  • Other duties as assigned
Duties and responsibilities:
  • The Doula will provide culturally sensitive support and serve as a role model in general, also will be a member of the team and work in a context of supervision and support.
  • Initiate contact with families as early in pregnancy as possible.
  • Seek to establish a trusting relationship with the expectant parent, provide comprehensive education.
  • Assist in labor and delivery as support staff. Attend birth and provide support through labor and delivery as well as the initial hours postpartum.
  • Complete visits with pregnant and parenting families in their homes and other locations such as doctor’s office or other prenatal appointments.
  • Provide individual and/or group education related to prenatal, postpartum, and newborn care
  • Assist with lactation support as a peer support specialist.
  • Attend bi-weekly/monthly conference calls/office meetings/required trainings
  • Collect, maintain and chart required documentation within 24 hours of visit
  • Maintain postpartum contact for a predetermined time period
  • Maintain confidentiality of clients.
  • Work cooperatively with other staff and serve as a resource to them.
  • Attend community-based recruiting sessions and events.
REQUIREMENTS FOR ELIGIBILITY
  • 2 years of direct patient experience; maternal health experience a plus
  • Schedule flexibility to include day, evening, weekend, and on-call work
  • Completion of training through Urban Baby Beginnings
  • Experience in developing trusting relationships with high-risk prenatal clients and team members preferred.
  • Knowledge of women’s health during the childbearing years
  • Self-motivated, self-starter, with strong oral and written communication skills.
  • Graduation from Bachelor's Degree program plus 2 years of work experience required; health or human services preferred but not required.
  • Previous doula experience with prenatal, birth and postpartum experience preferred
  • Adequate means of transportation with ability and willingness to travel up to 45 miles from office radius (Richmond, Central VA, Tri-Cities, Petersburg)
  • Desire to work with children and their families regardless of socioeconomic status or housing situation
  • Current physical examination, immunizations including TDAP, and TB screen documentation upon hire & signed by medical provider
  • Active and unencumbered driver’s license + automobile insurance
  • Background and sex offender check clearance
  • Ability to establish relationship of trust and respect with staff, families, and children.
  • Strong facilitation and presentation skills
  • Strong communication and writing skills
  • Experience collaborating with a variety of staff
  • Strong attention to detail
  • Experience in working with communities of color and strong racial, disability, gender and economic justice framework
  • Commitment to anti-oppression and de-colonization work with a focus on racial equity and reproductive justice, specific to birth justice
  • Passion for and commitment to the mission of UBB
  • Aptitude for solving problems with creativity and resourcefulness
  • Ability to develop positive relationships with clients, home visitors, providers, staff
  • Proficiency with Microsoft Office Applications, especially Excel and Word, Google
  • Apps for work, social media platforms
  • Program may have independent requirements as contracts and state guidelines apply so this is subject to change
  • Computer literacy required
UBB is an equal-opportunity employer and is committed to fostering an inclusive and diverse workplace.

COMPENSATION: PT Hourly, Birth Attendance Stipend

Urban Baby Beginnings is a Drug Free, Smoke-Free workplace

 

A Community Doula is a paraprofessional who will work with at-risk pregnant and parenting families and their babies, to promote healthy pregnancies, breastfeeding, and parent-infant attachment. The Co...

Posted 4 months ago
 
Overview: The Pregnancy Care Coordinator Supervisor will be responsible for overseeing comprehensive care coordination services within the hospital, clinic, hub and in-home settings, and the facilitation of support groups for pregnant and postpartum individuals. The Coordinator will work collaboratively with health professionals, community-based organizations (CBOs), and government agencies to drive measurable impact. This position supports the Petersburg and Richmond surrounding areas and requires in-home visits. This is not a work-from-home position. Key Responsibilities: 1. Care Coordination (80%): - Lead the development and implementation of care coordination strategies to ensure pregnant and postpartum people receive continuous, quality care across multiple services. - Collaborate with healthcare providers, perinatal health hubs, and community organizations to create integrated care plans. - Provide hospital, clinical, hub and in-home care coordination assessments and visits to UBB clients - Support families through education and advocacy 2. Support Groups: - Facilitate peer support groups for expectant and new parents, focusing on mental health and overall well-being. - Develop culturally sensitive programming to foster safe, inclusive spaces for discussion and support. 3. Data Analysis & Reporting: - Collect, analyze, and report program outcomes, including health data, client feedback, and care coordination impact. - Work closely with data specialists to monitor trends, identify gaps in service delivery, and support continuous quality improvement initiatives. - Submit reports regarding progress - Audit records 4. Collaboration & Leadership: - Serve as a liaison between UBB and partners - Provide leadership in developing new initiatives that address the social determinants of health, focusing on equity and access in maternal and child health services. - Mentor and guide junior staff, ensuring alignment with program goals and organizational values. Qualifications: - Master’s degree in public health, social work, nursing, or a related field (Master’s preferred). - Minimum of 5 years of experience in maternal and child health, care coordination, or a related field. - Strong background in data analysis, program evaluation, and policy advocacy. - Experience working with diverse populations, including underserved communities. - Excellent communication, leadership, and project management skills. Estimated Distribution of Duties:
  • 80% Care Coordination, Education, Support Services
  • 20% Data Management, Team Oversight, Mentoring
Core Competencies:
  • Public Health Mindset
  • Strategic Mindset
  • Maternal and Child Health Functional Expertise
  • Center Voices of Historically Oppressed groups
  • Reproductive Justice Approach
  • Radical Re-imagination
Physical Requirements:
  • In-person work to include home, hospitals, clinics and hubs
  • Frequent telephonic and virtual communications, hearing and seeing
  • Frequent walking, standing, and sitting
  • Use hands and arms to reach, handle, or feel objects, tools or controls
  • Driving
General Staff Responsibilities: · Participate in staff meetings, conferences, training sessions and workshops as assigned. · Demonstrate familiarity with employment policies, performance standards, work plan and objectives of program. · Maintain congenial and respectful relations with staff, children, families and community. · Maintain confidentiality regarding staff, program, and participant information. · Maintain objectives and professional standards. · Improve self-skills and education. · Perform any other work-related duties as requested by Manager or Director. · Be present at work in order to provide consistency of services. · Be a contributory team member in a positive/productive manner. · Demonstrate commitment to mission, values, and policies in the performance of daily duties. · Other duties as assigned QUALIFICATIONS TO APPLY Education/Experience: Master’s Degree, Minimum of 5 years of Maternal Health and Public Health experience with Case Management and Leadership preferred. Bilingual, English/Spanish preferred License: Not required however RN and MSW must have active and unencumbered license to practice as a Registered Nurse or Medical Social Worker. QMPH must have valid certification. Valid VA driver’s license with auto insurance coverage required. 1. Current physical examination, immunizations including TDAP, and TB screen documentation upon hire & signed by medical provider 2. Desire to work with children and their families 3. Adequate means of transportation with ability and willingness to travel 4. Active and unencumbered driver’s license + automobile insurance 5. Background and sex offender check clearance 6. Ability to establish relationship of trust and respect with staff, families, and children. 7. Ability to plan, coordinate, and organize work projects 8. Strong facilitation and presentation skills 9. Strong communication and writing skills 10. Experience collaborating with a variety of staff 11. Strong attention to detail 12. Experience in working with communities of color and strong racial, disability, gender and economic justice framework 13. Commitment to anti-oppression and de-colonization work with a focus on racial equity and reproductive justice, specific to UBB 14. Passion for and commitment to the mission of UBB 15. Aptitude for solving problems with creativity and resourcefulness 16. Ability to develop positive relationships with clients, home visitors, providers, staff 17. Proficiency with Microsoft Office Applications, especially Excel and Word, Google UBB provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. SALARY: Full Time position –salary based on experience Urban Baby Beginnings is a Drug Free workplace Schedule:
  • 8 hour shift
  • Day shift with flexibility
  • Monday to Friday
  • Weekends and Evenings as needed
  • Work Location: In person

Job Type: Full-time

Expected hours: No more than 40 per week

Benefits:

  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance
  • Short Term and Long Term Disability
     

  Overview: The Pregnancy Care Coordinator Supervisor will be responsible for overseeing comprehensive care coordination services within the hospital, clinic, hub and in-home settings, and the fa...

Urban Baby Beginnings

Urban Baby Beginnings

Newport News ● Norfolk ● Petersburg ● Richmond ● Virginia Beach

Contact

10:00am - 4:00pm Mon-Thurs

Operations & Administration

info@urbanbabybeginnings.org

Maternal Health Support

ubbreferral@urbanbabybeginnings.org

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